Cloud & Hosted PBX
Reduce costs and enhance efficiency with our flexible, scalable Cloud & Hosted PBX solutions.
The Smart Way to Manage Your Business Calls
Our Cloud & Hosted PBX solutions provide a reliable, cost-effective alternative to traditional phone systems.
We deliver a customisable, cloud-based platform that grows with your business, ensuring you only pay for what you use while eliminating the need for costly hardware upgrades.
- Highly Flexible: Instantly scale your system up or down to meet changing business demands with a few clicks.
- Cost-Effective: Our pay-as-you-go model reduces your total cost of ownership and eliminates large capital expenditure.
- Evergreen Technology: Stay current with the latest features & online software without the disruption and expense of manual upgrades.
- Wide Device Compatibility: Use your preferred hardware, with hosted cloud support for physical phones, soft clients, and mobile apps for a seamless user experience.
- Improved Efficiency: Reduce travel and conferencing costs by leveraging online-integrated Unified Communications tools.
Integrated Voice Services
Experience crystal-clear call quality and reliable connections through integrated voice technology that keeps your business communication smooth, consistent, and uninterrupted, no matter the distance or network conditions.
Seamless Conferencing
Host professional audio and video meetings effortlessly, connecting teams, clients, and partners from anywhere. Enjoy a stable, secure conferencing experience that enhances collaboration and productivity across your organisation.
Visual Voicemail
Access, read, and manage your voicemails directly from your email or mobile app, saving valuable time and helping you respond faster to every customer or colleague.
Instant Messaging
Enable instant, real-time communication between colleagues through secure business messaging. Speed up decision-making, reduce internal email clutter, and keep your teams aligned and responsive throughout the day.
How We Deliver Value
We’ve refined our approach to delivering next-generation Cloud & Hosted PBX solutions through our Open Services Architecture, a continuous process of listening, adapting, and innovating to help our clients communicate better, work smarter, and grow faster.
1
We Listen
Every business communicates differently. We take the time to understand how your teams connect, collaborate, and serve customers so we can shape a cloud-based PBX solution that fits perfectly.
2
We Advise
Our team takes a consultative approach, helping you map out a clear path from legacy systems to a secure, scalable cloud communication platform, with minimal disruption and maximum benefit.
3
We Design & Integrate
We design, configure, and integrate your hosted PBX system with existing infrastructure to create a seamless, unified environment that enhances productivity and reliability across every department.
4
We Optimise
Your business doesn’t stand still, and neither do we. We continuously monitor, support, and enhance your Cloud PBX environment to ensure peak performance, flexibility, and long-term cost savings.
Discover how our Cloud & Hosted PBX solutions can reduce your costs and streamline your operations. Fill out the form below to request a personalised demo or receive a no-obligation quote from one of our experts.
Trusted by Leading Organisations
“We joined Open Communications last year and have been thoroughly impressed by their professionalism and efficiency. Their team consistently goes above and beyond, delivering communication solutions that exceed expectations. The quality of service has directly contributed to the success and reliability of our business operations.”
Handry TheronManaging Director, HMT Industrial Automation
“Open Communications has been supporting our Unify PBX 4000 system under an SLA contract, and we are extremely satisfied with their service. Their team, especially our account manager Marisa Grobbelaar, has shown exceptional professionalism and responsiveness. The quality of their after-sales support gives us complete confidence in the reliability of our communications infrastructure.”
Riaan VorsterHospital General Manager, Mediclinic Panorama
“Open Communications provided us with a tailored communication solution that met our unique requirements perfectly. Their professionalism and flexibility made the entire process easy, from setup in Cape Town to our expansion in Port Elizabeth. Their support has saved us time, improved efficiency, and reduced costs across the board.”
Wouter HillebrandDirector, Pathogen & Environmental Solutions (Pty) Ltd
Frequently Asked Questions
Have questions? We’ve got answers. Find out more about Cloud & Hosted PBX.
What is a Hosted PBX, and how does it work?
A Hosted PBX (Private Branch Exchange) is a cloud-based phone system that enables businesses to manage calls without requiring on-site hardware. It operates through the internet, where voice data is transmitted digitally, offering greater flexibility and reduced maintenance costs compared to traditional phone systems.
What are the key benefits of using Cloud PBX solutions?
Cloud PBX solutions provide scalability, cost-efficiency, and enhanced reliability. They allow you to add or remove users with ease, eliminate the need for expensive hardware, and ensure consistent uptime with robust disaster recovery capabilities. Additionally, features like call forwarding, voicemail-to-email, and conferencing enhance communication productivity.
Do I need special equipment to use Cloud PBX services?
All you need is a reliable high-speed internet connection and compatible devices such as IP phones or softphone applications on your existing devices. Our team will guide you through the setup to ensure a seamless transition.
Is Cloud PBX secure?
Yes, we prioritise security through advanced encryption protocols, firewalls, and continuous monitoring. Our solutions are designed to safeguard your communications against threats, ensuring your data remains protected at all times.
Can I integrate Cloud PBX with other business applications?
Absolutely. Cloud PBX systems easily integrate with popular Customer Relationship Management (CRM) platforms, team collaboration software, and other business tools to streamline workflows and enhance operational efficiency.
How can I get started with your Cloud & Hosted PBX Solutions?
Getting started is simple. Contact us via the form above, and our team will assist you with personalised recommendations, implementation planning, and system configuration tailored to your business needs.
Our Other Integrated Communication Solutions
We offer a comprehensive suite of services designed to meet the diverse needs of your business.
About Open Communications
Open Communications was founded by industry leaders who recognised the need for a more professional and value-driven approach to business communication. We use our Open Services Architecture to continually refine how we deliver value, ensuring every solution we design supports real business outcomes.
Our extensive experience in deploying both small and national cloud voice solutions is what sets us apart. We understand that voice is demanding on networks and know how to deliver systems that combine crystal-clear quality with the flexibility of cloud and virtualisation. When we manage your communication infrastructure, you can focus on managing your business with confidence.
Discover how our Cloud & Hosted PBX solutions can reduce your costs and streamline your operations. Request a personalised demo or receive a no-obligation quote from one of our experts.