Business PBX & Unified Communications
Benefit from scalable, cost-effective, and highly flexible solutions for seamless communication across your business.
Connect Your Business with a Single, Unified Solution
Businesses rely on effective communication. Our fully-integrated business phone systems use the latest technology to provide a single, unified solution that enables seamless communication across your entire organisation.
We are experts in business communication and can assist you in leveraging your existing investments, adding new technology, and optimising the whole solution to deliver real business benefits.
Seamless Unified Communications
Create more agile teams that can collaborate at any time, from any device, on anynetwork, with integrated voice, video, chat, and file sharing.
Scalable for Any Business Size
Whether you’re a small business or a large enterprise, we deliver scalable solutions that grow with you, from the Mitel OpenScape for SMBs to large-scale
Reduce Communication Costs
Lower your expenses through consolidation and virtualisation. Our solutions help reduce travel and conferencing costs, while our voice services can significantly cut your telephone bill.
Flexible Cloud Solutions
Our Open Cloud solutions are highly flexible, allowing you to grow and shrink according to business needs with a pay-as-you-go model that ensures your technology is always up to date.
How We Deliver Value
We have honed our approach to problem-solving into our Open Services Architecture. It’s an iterative process that ensures we never cease striving to find new ways to deliver value to our customers.
1
We Listen
We start by understanding your business, its unique challenges, and your strategic goals to ensure our solution is the right fit.
2
We Advise
Taking a consultative approach, we show you how our solutions can address your challenges, and we assist with creating a communications strategy, including migration and integration plans.
3
We Design & Integrate
Our certified experts will design a solution that meets your requirements and exceeds your expectations, integrating new technology with your existing investments for a seamless transition.
4
We Optimise
Our solutions are built to grow and evolve with your business, constantly adapting to your changing needs. We provide ongoing support and maintenance to ensure optimal performance and maximum ROI.
Ready to reduce costs, improve efficiency, and create more agile teams? Let us show you how a tailored Open Communications strategy can help.
Trusted by Leading Organisations
“Since implementing our new telephony solution with Open Communications, we’ve been amazed at the quality of both the product and their service. Their professionalism and ongoing support have surpassed every expectation. We’d recommend them to any business looking to modernise their communication infrastructure.”
Masood AbbasOperations Manager, Formeset Print (Pty) Ltd
“Open Communications has been a trusted supplier to Nelson Mandela University for many years, providing unified communications solutions across our campuses. Their service delivery, responsiveness, and technical expertise have been consistently excellent. We’ve built a strong relationship based on trust and reliability.”
Cheslin BagleySenior Unified Communications Engineer, Nelson Mandela University
“Open Communications provided exceptional service during our system installation. Karl and Hilton were efficient, patient, and professional, taking the time to explain the process and train our staff thoroughly. Their communication and responsiveness were outstanding from start to finish.”
Yolanda du RandtCampus Manager and Acting Principal, Concept Interactive Institute
Frequently Asked Questions
Have questions? We’ve got answers. Find out more about our
Unified Communications solutions.
What are the key features of our Business PBX & Unified Communication Solution?
Our Business PBX & Unified Communication Solution offers advanced features such as call forwarding, voicemail-to-email, auto-attendant, video conferencing, instant messaging, and integration with mobile devices. These tools are designed to streamline communication and improve business efficiency.
How can this solution benefit my organisation?
You’ll improve call quality, boost internal collaboration, and streamline how your teams communicate across sites and devices. Our unified communication setup reduces delays in decision-making, cuts telephony costs, and ensures customers reach the right person faster. It also simplifies your communication stack by bringing multiple tools together in one user-friendly system.
Is our Business PBX & Unified Communication Solution scalable?
Yes. Our systems are designed to support businesses of any size, from small teams to large multi-site enterprises. You can add new users, devices, features, or sites at any time without major disruption. Whether you’re expanding or restructuring, the system grows naturally with your organisation.
Can the solution integrate with our existing systems?
Absolutely. We specialise in integrating PBX and unified communication platforms with your current infrastructure, including CRM systems, Microsoft Teams, collaboration tools, contact centre environments, and business software. You can modernise without replacing everything you already use.
How secure is our Business PBX & Unified Communication Solution?
Security is built into every layer of the solution. We use encrypted communication protocols, secure SIP trunking, enterprise-grade firewalls, and strict access controls to protect your data, voice traffic, and user identities. Your calls, messages, and business information remain secure across all devices and networks.
What kind of support does Open Communications offer for this solution?
We provide full end-to-end support, including solution design, installation, migration, training, and ongoing maintenance. Our team monitors system performance, resolves issues quickly, and ensures your communication environment runs smoothly. With our Open Services Architecture, we continuously optimise your setup to keep it reliable, cost-effective, and aligned with your business needs.
Our Other Integrated Communication Solutions
We offer a comprehensive suite of services designed to meet the diverse needs of your business.
About Open Communications
Formed by industry leaders, Open Communications was created in response to a growing demand for a more professional and value-added approach to business communications. We are passionate about providing exceptional service to our clients, built on a foundation of Value, Professionalism, Integrity, Delivery, Independence, and Passion.
We use our Open Services Architecture approach to problem-solving, an iterative process that ensures we continuously strive to find new ways to deliver value to you. When we manage your communications, you can focus on managing your business.
