Document Management & Office Automation
Transform your workplace with our comprehensive document management and office automation solutions. We help you streamline processes, reduce errors, and significantly improve efficiency.
Revolutionise Your Workflow and Boost Productivity
Our solutions are designed to streamline your processes, automating both paper and digital workflows to reduce manual errors and boost operational efficiency. By targeting these time-consuming tasks, you can significantly reduce operational costs associated with paper, storage, and manual data entry, allowing your teams to focus on higher-value work.
This shift empowers your teams to work smarter, enhancing collaboration by enabling them to connect effectively anytime, from any device. Beyond creating a more agile and connected workforce, our solutions allow you to confidently manage, share, and archive your critical business information with robust security features.
Eliminate Paper Clutter
Say goodbye to overflowing filing cabinets and lost documents. Our digital document management systems capture, archive, and organise your business documents securely, making information instantly accessible when you need it.
Reduce Manual Data Entry
Automate repetitive tasks and eliminate human error with intelligent workflow management. Our solutions integrate with your existing business processes, capturing data automatically and routing it to the right people at the right time.
Enable Remote Collaboration
Create agile teams that can work together effectively from any location. Your employees can access, edit, and share documents securely from any device on any network, ensuring business continuity and productivity.
Lower Communication Costs
Reduce operational expenses through consolidation and virtualisation. Our integrated VoIP and data solutions deliver significant cost savings on telephone calls, inter-site connections, and internet services.
How We Add Value
Our solutions are designed to enhance collaboration, cut costs, and secure your company’s information, empowering your teams to work smarter, not harder.
1
Smarter Document Management
Digitise, organise, and access your documents quickly and securely. With intelligent indexing, version control, and seamless system integration, managing information has never been easier.
2
Automated Workflows
Replace manual processes with automated document routing, approvals, and tracking. Save time, reduce errors, and keep your teams informed with real-time status updates and notifications.
3
Efficient Print Management
Gain complete visibility and control over printing costs with networked multifunction devices from trusted brands. Enjoy high-quality printing while promoting environmentally responsible practices.
4
Secure Cloud or On-Premise Storage
Keep your business information protected and accessible with flexible storage options. Choose between secure cloud-based systems or on-site servers tailored to your organisation’s needs.
Transform the way your business handles information. From document management and workflow automation to secure digital storage and print optimisation, we’ll help you create an office that runs smarter, faster, and more efficiently.
Trusted by Leading Organisations
“Open Communications has been our trusted communications partner for many years. When we relocated offices, they seamlessly integrated our systems with another firm’s PBX — on time and without disruption. Their professionalism, attention to detail, and commitment to customer service have been exceptional.”
Shireen GibbonsBrian Bacon Inc
“Open Communications provided exceptional service during our system installation. Karl and Hilton were efficient, patient, and professional, taking the time to explain the process and train our staff thoroughly. Their communication and responsiveness were outstanding from start to finish.”
Yolanda du RandtCampus Manager and Acting Principal, Concept Interactive Institute
“We’ve been using Open Communications for our office telephony system since 2015 and have been completely satisfied. Their service is excellent, their team always helpful, and their rates highly competitive. Marisa Grobbelaar has been a pleasure to work with and provides fantastic ongoing support.”
Erhard BrandtBlue Swallow Catering Supplies CC
Frequently Asked Questions
Have questions? We’ve got answers. Find out more about Document Management & Office Automation
What is document management, and why is it important for my business?
Document management refers to the process of storing, organising, and controlling access to your business documents in a digital format. It is critical for improving efficiency, maintaining security, reducing paperwork, and ensuring compliance with regulatory standards.
How can office automation improve productivity in my organisation?
Office automation integrates technology to streamline repetitive tasks such as data entry, document approvals, and communication workflows. This allows employees to focus on strategic and value-adding activities, boosting overall productivity and reducing operational inefficiencies.
Is a document management system (DMS) secure for my sensitive business information?
Yes, modern DMS solutions are equipped with robust security features such as encryption, user authentication, access permissions, and audit trails. These measures ensure that your confidential data remains protected from unauthorised access or breaches.
How does automation help in reducing paper usage within the office?
Automation enables a transition to digital workflows by eliminating the need for physical paperwork. Processes such as digital signatures, electronic document storage, and automated invoicing reduce reliance on printed materials, aligning your business with sustainable practices.
What costs are associated with implementing document management and office automation?
Costs will vary depending on the size and complexity of the system implemented. However, most organisations experience significant long-term savings through reduced overheads, improved accuracy, enhanced productivity, and lower paper and storage expenses.
Can document management and office automation systems integrate with our existing tools?
Yes, most advanced systems are designed to integrate seamlessly with popular software solutions such as ERP, CRM, and other business applications, ensuring a smooth transition and optimised workflows for your organisation.
Our Other Integrated Communication Solutions
We offer a comprehensive suite of services designed to meet the diverse needs of your business.
About Open Communications
We understand that managing information effectively is key to running a successful business. That’s why our Document Management & Office Automation Solutions are designed to simplify how your organisation captures, stores, and shares data.
Through our Open Services Architecture, we take a collaborative approach to understanding your business and designing automation systems that truly work for you. We combine technology and expertise to help you improve efficiency, reduce costs, and give your teams the tools they need to perform at their best.
Empower your teams with smarter tools that reduce manual work, improve accuracy, and streamline every document process. We’ll help you transform your office into a connected, efficient workspace.